Fix Windows can’t communicate with the device or resource error: If you’re facing the error “Windows Can’t Communicate with the Device or Resource (Primary DNS Server)” then this means you are not able to access the Internet which is happening because your PC is unable to connect to the primary DNS server of your ISP. If you are getting limited access Internet connection then you can try to run the network troubleshooter, which will show you the above error message.
The main cause for this network error is caused by DNS issues, corrupted, outdated, or incompatible network adapter drivers, corrupted DNS Cache, incorrect configuration of Hosts file etc. Anyway, without wasting any time let’s see How to Fix Windows can’t communicate with the device or resource with the help of the below-listed tutorial.
Table of Contents
Fix Windows can’t communicate with the device or resource
Make sure to create a restore point just in case something goes wrong.
Method 1: Obtain the DNS server address and IP address automatically
1.Press Windows key + R, then type “ncpa.cpl” and hit enter.
2.Now right click on your WiFi (NIC) and select Properties.
3.Select Internet Protocol Version 4 (TCP/Ipv4) and then click Properties.
4.Make sure to checkmark the following options:
Obtain an IP address automatically Obtain DNS server address automatically.
5.Click Ok and exit WiFi properties.
6.Reboot to apply changes.
Method 2: Clear DNS cache and Reset TCP/IP
1.Press Windows Key + X then select Command Prompt (Admin).
2.Now type the following command and press Enter after each one:
ipconfig /release ipconfig /flushdns ipconfig /renew
3.Again open Admin Command Prompt and type the following and hit enter after each one:
ipconfig /flushdns nbtstat –r netsh int ip reset netsh winsock reset
4.Reboot to apply changes. Flushing DNS seems to Fix Windows can’t communicate with the device or resource error.
Method 3: Update your network driver
1.Press Windows key + R and type “devmgmt.msc” in Run dialogue box to open device manager.
2.Expand Network adapters, then right-click on your Wi-Fi controller(for example Broadcom or Intel) and select Update Drivers.
3.In the Update Driver Software Windows, select “Browse my computer for driver software.“
4.Now select “Let me pick from a list of device drivers on my computer.“
5.Try to update drivers from the listed versions.
6.If the above didn’t work then go to manufacturers website to update drivers: https://downloadcenter.intel.com/
Method 4: Uninstall Wireless Network Adapter Drivers
1.Press Windows Key + R then type “devmgmt.msc” and hit Enter to open Device Manager.
2.Expand Network Adapters and find your network adapter name.
3.Make sure you note down the adapter name just in case something goes wrong.
4.Right-click on your network adapter and select uninstall.
5.If ask for confirmation select Yes.
6.Restart your PC and try to reconnect to your network.
7.If you’re not able to connect to your network then it means the driver software isn’t automatically installed.
8.Now you need to visit your manufacturer’s website and download the driver from there.
9.Install the driver and reboot your PC.
Method 5: Use Google DNS
1.Press Windows Key + R then type control and hit Enter to open Control Panel.
2.Inside Control Panel click on Network and Internet.
3.Next, click Network and Sharing Center then click on Change adapter settings.
4.Select your Wi-Fi then right-click on it and select Properties.
5.Now select Internet Protocol Version 4 (TCP/IPv4) and click Properties.
5.Checkmark “Use the following DNS server addresses” and type the following:
Preferred DNS server: 126.96.36.199
Alternate DNS server: 188.8.131.52
6.Close everything and you may be able to Fix Windows can’t communicate with the device or resource.
Method 6: Edit Windows Hosts file
1.Press Windows Key + Q then type Notepad and right-click on it to select Run as administrator.
2.Now click File then select Open and browse to the following location:
3.Next, from the file type select All Files.
4.Then select the hosts file and click Open.
5.Delete everything after the last # sign.
6.Click File>save then close notepad and restart your PC.
Method 7: Run CCleaner and Malwarebytes
2.Run Malwarebytes and let it scan your system for harmful files.
3.If malware is found it will automatically remove them.
4.Now run CCleaner and in the “Cleaner” section, under the Windows tab, we suggest checking the following selections to be cleaned:
5.Once you’ve made certain the proper points are checked, simply click Run Cleaner, and let CCleaner run its course.
6.To clean your system further select the Registry tab and ensure the following are checked:
7.Select Scan for Issue and allow CCleaner to scan, then click Fix Selected Issues.
8.When CCleaner asks “Do you want backup changes to the registry?” click on Yes.
9.Once your backup has completed, select Fix All Selected Issues.
10.Restart your PC to save changes.
Method 8: Disable Intel PROSet/Wireless WiFi Connection Utility
1.Press Windows Key + X then select Control Panel.
2.Then click on Network and Internet > View network status and task.
3.Now on the bottom left corner click on Intel PROset/Wireless Tools.
4.Next, open settings on Intel WiFi Hotspot Assistant then uncheck “Enable Intel Hotspot Assistant.“
5.Click OK and reboot your PC to save changes.
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That’s it you have successfully Fix Windows can’t communicate with the device or resource error but if you still have any queries regarding this post then feel free to ask them in the comment’s section.