How To Fix USB Device Not Working Windows 10

Fix USB Device Not Working Windows 10

USB Device not working is a common problem which arises when dealing with USB. Typically USB Device not working error is shown after a USB device such as a printer, scanner, External drive, Hard disk or Pen drive is connected to the computer. Sometimes when this error occurs, the Device Manager may list an “Unkown Device” in Universal Serial Bus controllers.

Fix USB Device not working Windows 10

In this guide, you can find all information regarding “USB Device not working” error. After spending a lot of time I have come up with these few working solutions on how to fixUSB Device not working error. Please try all the methods listed below, before you come to any conclusion.

Different types of error you may receive when dealing with USB Device not working:

1.USB Device not recognized
2.Unrecognized USB device in Device Manager
3.USB Device driver software was not successfully installed
4.Windows has stopped this device because it has reported problems.(Code 43)
5.Windows can't stop your "Generic volume" device because a program is still using it.

Common Causes of the USB Device not working error:

1.Corrupted or outdated USB drivers.
2.USB device may have malfunctioned.
3.Host controller hardware malfunction.
4.The computer does not support USB 2.0 or USB 3.0
5.USB Generic Hub drivers are not compatible or are corrupted.


Fix USB Device Not Working Windows 10

Method 1: Disable EnhancedPowerManagementEnabled

1.Press Windows Key + R and type “devmgmt.msc” then hit enter to open Device Manager.

devmgmt.msc device manager

2.Now expand Universal Serial Bus controllers.

3.Next, plug in your USB device which is experiencing a problem and notice the change in the Universal Serial Bus controllers i.e. you will see the list updated with your Device.

USB mass storage device properties

Note: You may have to use hit and trial in order to identify your device and in doing so you have to connect/disconnect your USB device multiple times. Always use “Safely remove” option when disconnecting your USB device.

4.After you have identified your device in Universal Serial Bus controllers, right-click on it and select properties.

5.Next switch to Details tab and from Property drop down select “Device instance path.

USB mass storage device properties device instance path

6.Note down the value of Device instance path because we will need it further or right click and copy it.

7.Press Windows Key + R and type “regedit” then hit enter to open Registry Editor.

Run command regedit

8.Navigate to the following:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\USB\<Device Instance Path>\Device Parameters

enhanced power management enabled device parameters

9.Now search for the DWORD EnhancedPowerManagementEnabled and Double click on it.
Note: If you couldn’t find the DWORD create one by right click, then select New and then DWORD (32-bit) value. And name the DWORD as “EnhancedPowerManagementEnabled” then enter 0 in the value and click OK.

10.Change its value from 1 to 0 and click OK.

dword enhancedpowermanagementenabled

11.You may now close the Registry Editor as well as Device Manager.

12.Reboot you PC to apply changes and this may be able to Fix USB Device Not Working issue.

Method 2: Run Windows Troubleshooter

1.From Windows search find the Control Panel and open it.

2.Inside Control Panel search box type “troubleshooter” and select Troubleshooting.

troubleshooting hardware and sound device

3.After that select “Configure a device” under Hardware and Sound and follow on screen instruction.

Fix USB Device Not Working Windows 10

4.If the problem is found, click on Apply this fix.

5.Reboot your PC to apply changes.

Also, see Fix USB Device Not Recognized. Device Descriptor Request Failed

Method 3: Update your Device Driver

1.Press Windows Key + R and type “devmgmt.msc” then hit enter to open Device Manager.

2.Now expand Universal Serial Bus controllers.

3.Next right click on the device which you earlier identified in Method 1 and select “Update Driver Software.

4.Select “Search automatically for updated driver software.

search automatically for updated driver software USB Mass Storage Device

5.Let the process finish and after that again repeat the step 3.

6.This time select “Browse my computer for driver software.

7.Select “Let me pick from a list of device drivers on my computer.

search automatically for updated driver software USB Mass Storage Device

8.Next, select USB Mass Storage Device and click Next.
Note: Make sure Show compatible hardware is checked.

USB Mass Storage Device install driver generic USB

9.Click close and also close the Device Manager.

10.Reboot to apply your changes and this may be able to Fix USB Device Not Working issue.

Method 4: Automatically diagnose and fix Windows USB problems

1.Open your web browser and enter the following URL (or click on the below link):

2.When the page has finished loading, scroll down and click Download.

click download button for USB troubleshooter

3.Once the file is downloaded, double-click the file to open the Windows USB Troubleshooter.

4.Click next and let Windows USB Troubleshooter run.

Windows USB Troubleshooter

5.IF you have any attached devices then USB Troubleshooter will ask for confirmation to eject them.

6.Check the USB device connected to your PC and click Next.

7.If the problem is found, click on Apply this fix.

8.Restart your PC.

Method 5: Install the latest Intel device drivers.

1.Download the Intel Driver Update Utility.

2.Run Driver Update Utility and click Next.

3.Accept the license agreement and click Install.

agree to license agreement and click install

4.Wait for Intel Driver Update Utility to initialize and install all required programs and files.

5.After System Update has finished click Launch.

6.Now select Start Scan and when the driver scan is completed, click on Download.

latest intel driver download

7.All the Drivers will be downloaded to your default download directory mentioned in the bottom left.

8.Finally, press Install to install the latest Intel drivers for your PC.

9.When the driver installation is completed, reboot your computer.

Method 6: Run Windows Disk Error Checking

1.Press Windows Key + X and click Disk Management.

2.Next right click on your USB drive and select Properties.

3.Now go to the Tools tab inside properties.

4.Click on Check in Error Checking.

pen drive error checking disk management

5.When the USB Error Checking is completed, close everything and Reboot.

Recommended for you:

That’s it,  you have successfully fixed USB Device not working windows 10 issue. I hope one of the above-listed methods has fixed your problem/issue successfully and if you still have any queries regarding this guide feel free to ask them in comments. And share this post with your family or friends to help them in dealing with USB errors.

Was this article helpful?

Related Articles

Leave A Comment?