Fix Mouse Scroll doesn’t work in Start Menu on Windows 10

Fix Mouse Scroll doesn’t work in Start Menu on Windows 10: If you have recently updated your Windows 10 then chances are you might be already experiencing this issue where your Mouse scroll won’t work in Start Menu but it will work without any issues anywhere else on your system. Now, this is one strange issue because it’s not particularly working in Start Menu which seems a little annoying, although the issue can be overlooked it’s advised that it should be resolved as soon as possible.

Fix Mouse Scroll doesn't work in Start Menu

Now you won’t be able to use Mouse scroll inside Start Menu which might occur due to a number of reasons such as uninstalled pending updates, unwanted or unused system files and folders saved, not many Start menu items pinned or if the app files and folders are corrupted or missing on the computer. It doesn’t matter what you do but you won’t be able to scroll correctly in the Start Menu, so without wasting any time let’s see how to actually Fix Mouse Scroll doesn’t work in Start Menu on Windows 10 with the help of below-listed troubleshooting guide.

Fix Mouse Scroll doesn’t work in Start Menu on Windows 10

Make sure to create a restore point just in case something goes wrong.

Method 1: Enable Scroll Inactive Windows

1.Press Windows Key + I to open Settings then click on Devices.

click on System

2.From the left-hand menu select Mouse.

3.Now make sure to turn ON or enable the toggle for “Scroll inactive windows when I hover over them.

Turn ON the toggle for Scroll inactive windows when I hover over them

4.Close everything and reboot your PC to save changes.

Method 2: Run SFC and DISM

1.Press Windows Key + X then click on Command Prompt(Admin).

command prompt with admin rights

2.Now type the following in the cmd and hit enter:

Sfc /scannow
sfc /scannow /offbootdir=c:\ /offwindir=c:\windows (If above fails then try this one)

SFC scan now command prompt

3.Wait for the above process to finish and once done restart your PC.

4.Again open cmd and type the following command and hit enter after each one:

a) Dism /Online /Cleanup-Image /CheckHealth
b) Dism /Online /Cleanup-Image /ScanHealth
c) Dism /Online /Cleanup-Image /RestoreHealth

DISM restore health system

5.Let the DISM command run and wait for it to finish.

6. If the above command doesn’t work then try on the below:

Dism /Image:C:\offline /Cleanup-Image /RestoreHealth /Source:c:\test\mount\windows
Dism /Online /Cleanup-Image /RestoreHealth /Source:c:\test\mount\windows /LimitAccess

Note: Replace the C:\RepairSource\Windows with the location of your repair source (Windows Installation or Recovery Disc).

7.Reboot your PC to save changes and see if you’re able to Fix Mouse Scroll doesn’t work in Start Menu.

Method 3: Update Mouse Drivers

1.Press Windows Key + R then type devmgmt.msc and hit Enter to open Device Manager.

devmgmt.msc device manager

2.Expand Mice and other pointing devices and then right-click on your device and select Update driver.

Right-click on your device listed in Mice and other pointing devices and select Update driver

3.First, select “Search automatically for updated driver software” and wait for it to automatically install latest drivers.

search automatically for updated driver software

4.If the above fails to fix the issue then again follow the above steps except but on the Update driver screen this time choose “Browse my computer for driver software.

browse my computer for driver software

5.Next, select “Let me pick from a list of available drivers on my computer.

Let me pick from a list of available drivers on my computer

6.Select the appropriate driver and click Next to install it.

7.Reboot your PC to save changes.

8.If you are still facing the issue then on the select driver page select “PS/2 Compatible Mouse” driver and click Next.

Select PS 2 Compatible Mouse from the list and click Next

9.Again check if you are able to Fix Mouse Scroll doesn’t work in Start Menu on Windows 10.

Method 4: Uninstall Mouse Drivers

1.Press Windows Key + R then type devmgmt.msc and hit Enter to open Device Manager.

devmgmt.msc device manager

2.Expand Mice and other pointing devices and then right-click on your device and select Uninstall.

right click on your Mouse device and select uninstall

3.If asked for confirmation select Yes.

4.Reboot your PC to save changes and Windows will automatically install the default drivers.

Method 5: Re-install Synaptics

1.Type Control in the Windows Search then click on Control Panel.

Type control panel in the search

2.Then select Uninstall a program and find Synaptics (or your mouse software for example in Dell laptops there is Dell Touchpad, not Synaptics).

3.Right-click on it and select Uninstall. Click Yes if asked for confirmation.

Uninstall Synaptics pointing device driver from control panel

4.Once the uninstallation is complete reboot your PC to save changes.

5.Now go to your mouse/touchpad manufacturer website and download the latest drivers.

6.Install it and reboot your PC.

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That’s it you have successfully Fix Mouse Scroll doesn’t work in Start Menu on Windows 10 but if you still have any question regarding this guide then feel free to ask them in the comment’s section.

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