Fix Internet Explorer cannot display the webpage error

Fix Internet Explorer cannot display the webpage error: You’re successfully connected to the Internet but cannot view any webpages in Internet Explorer because whenever you try to visit any web page it shows the error “Internet Explorer cannot display the webpage.” The main cause of this error seems to be IPv4 and IPv6 Internet Protocol Version. The problem arises when the website you try to access uses both of the above protocol version which creates a conflict between them and hence the error.

Fix Internet Explorer cannot display the webpage error

Although the problem is not limited to the above reason as there can be numerous causes for this error such as DNS issue, Proxy issue, cache or history problems etc. Before you go ahead make sure your Internet Connection is working (use another device to check or use another browser) and you have disabled VPNs (Virtual Private Network) running on your system. Now once you have done all the check it’s time to fix this issue with the below-listed troubleshooting steps.

Fix Internet Explorer cannot display the webpage error

Make sure to create a restore point just in case something goes wrong.

Method 1: Uncheck Proxy Option

1.Press Windows Key + R then type “inetcpl.cpl” and hit enter to open Internet Properties.

inetcpl.cpl to open internet properties

2.Next, Go to Connections tab and select LAN settings.

Lan settings in internet properties window

3.Uncheck Use a Proxy Server for your LAN and make sure “Automatically detect settings” is checked.

Uncheck Use a Proxy Server for your LAN

4.Click Ok then Apply and reboot your PC.

Method 2: Disable Enhanced Protected Mode

1.Press Windows Key + R then type inetcpl.cpl and hit enter to open Internet Properties.

inetcpl.cpl to open internet properties

2.Switch to the Advanced tab and scroll down till you find “Enable Enhanced Protected Mode.

3.Make sure to uncheck the above box and click Apply followed by OK.

uncheck Enable Enhanced Protected Mode in Internet Properties

4.Restart Internet Explorer and see if you are able to visit the web page.

Method 3: Disable IPv6

1.Right click on WiFi icon on system tray and then click on “Open Network and Sharing Center.

open network and sharing center

2.Now click on your current connection in order to open settings.
Note: If you can’t connect to your network then use Ethernet cable to connect and the follow this step.

3.Click Properties button in the window that just open.

wifi connection properties

4.Make sure to uncheck Internet Protocol Version 6 (TCP/IP).

uncheck Internet Protocol Version 6 (TCP IPv6)

5.Click OK then click Close. Reboot your PC to save changes. This should Fix Internet Explorer cannot display the webpage error and you should again able to access the internet but if it wasn’t helpful then continue to the next step.

Method 4: Delete Browsing History

1.Press Windows Key + R then type “inetcpl.cpl” (without quotes) and hit enter to open Internet Properties.

inetcpl.cpl to open internet properties

2.Now under Browsing history in the General tab, click on Delete.

click Delete under browsing history in Internet Properties

3.Next, make sure the following are checked:

  • Temporary Internet files and website files
  • Cookies and website data
  • History
  • Download History
  • Form data
  • Passwords
  • Tracking Protection, ActiveX Filtering, and Do NotTrack

make sure you select everything in Delete Browsing History and then click Delete

4.Then click Delete and wait for IE to delete the Temporary files.

5.Relaunch your Internet Explorer and see if you are able to Fix Internet Explorer cannot display the webpage error.

Method 5: Temporary Disable Antivirus and Firewall

Sometimes Firewalls and Antivirus Software can cause problems with IE accessing the internet. It is better to temporarily disable them and then check for the ‘Internet Explorer cannot display webpage error’. If you are able to browse pages get support from the firewall manufacturer to setup the settings correctly. If it still gives you problems then you can go to the next step.

1.Right-click on the Antivirus Program icon from the system tray and select Disable.

Disable auto-protect to disable your Antivirus

2.Next, select the time frame for which the Antivirus will remain disabled.

select the duration until when the antivirus will be disabled

Note: Choose the smallest amount of time possible for example 15 minutes or 30 minutes.

3.Once done, again try to connect to the WiFi network and check if the error resolves or not.

4.Press Windows Key + I then select Control Panel.

control panel

5.Next, click on System and Security.

6.Then click on Windows Firewall.

click on Windows Firewall

7.Now from the left window pane click on Turn Windows Firewall on or off.

click Turn Windows Firewall on or off

8.Select Turn off Windows Firewall and restart your PC. Again try to connect to the WiFi network and see if the issue is resolved or not.

If the above method doesn’t work make sure to follow the exact same steps to turn on your Firewall again.

Method 6: Flush DNS and Reset TCP/IP

1.Right-click on Windows Button and select “Command Prompt(Admin).

command prompt with admin rights

2.Now type the following command and press enter after each one:
(a) ipconfig /release
(b) ipconfig /flushdns
(c) ipconfig /renew

ipconfig settings

3.Again open Admin Command Prompt and type the following and hit enter after each one:

  • ipconfig /flushdns
  • nbtstat –r
  • netsh int ip reset
  • netsh winsock reset

resetting your TCP/IP and flushing your DNS.

4.Reboot to apply changes. Flushing DNS seems to Fix Internet Explorer cannot display the webpage error.

Method 7: Use Google DNS

1.Open Control Panel and click on Network and Internet.

2.Next, click Network and Sharing Center then click on Change adapter settings.

change adapter settings

3.Select your Wi-Fi then double click on it and select Properties.

Wifi properties

4.Now select Internet Protocol Version 4 (TCP/IPv4) and click Properties.

Internet protocal version 4 (TCP IPv4)

5.Check mark “Use the following DNS server addresses” and type the following:

Preferred DNS server: 8.8.8.8
Alternate DNS server: 8.8.4.4

use the following DNS server addresses in IPv4 settings

6.Close everything and you may be able to Fix Internet Explorer cannot display the webpage error.

Method 8: Disable Internet Explorer Add-ons

1.Press Windows Key + X then select Command Prompt (Admin).

command prompt admin

2.Type the following command and hit Enter:

“%ProgramFiles%\Internet Explorer\iexplore.exe” -extoff

run Internet Explorer without add-ons cmd command

3.If at the bottom it asks you to Manage Add-ons then click it if not then continue.

click Manage add-ons in the bottom

4.Press Alt key to bring up the IE menu and select Tools > Manage Add-ons.

click Tools then Manage add-ons

5.Click on All add-ons under show in the left corner.

6.Select each add-on by pressing Ctrl + A then click Disable all.

disable all Internet Explorer add-ons

7.Restart your Internet Explorer and see if the issue was resolved or not.

8.If the problem is fixed then one of the add-ons caused this issue, in order check which one you need to re-enable add-ons one by one until you get to the source of the problem.

9.Re-enable all your add-ons except the one causing the problem and it would be better if you delete that add-on.

Method 9: Reset Internet Explorer

1.Press Windows Key + R then type inetcpl.cpl and hit enter to open Internet Properties.

2.Navigate to the Advanced then click Reset button in the bottom under Reset Internet Explorer settings.

reset internet explorer settings

3.In the next window that comes up make sure to select the option “Delete personal settings option.

Reset Internet Explorer Settings

4.Then click Reset and wait for the process to finish.

5.Reboot your PC to save changes and again try to access the web page.

Method 10: Check for Windows Update

1.Press Windows Key + I then select Update & Security.

Update & security

2.Next, click Check for updates and make sure to install any pending updates.

click check for updates under Windows Update

3.After the updates are installed reboot your PC.

Method 11: Perform a Clean Boot

Sometimes 3rd party software can conflict with Windows Store and therefore, you should not be able to install any apps from Windows apps store. In order to Fix Internet Explorer cannot display the webpage error, you need to perform a clean boot in your PC and diagnose the issue step by step.

Perform Clean boot in Windows. Selective startup in system configuration

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That’s it you have successfully Fix Internet Explorer cannot display the webpage error if you still have any queries regarding this post feel free to ask them in the comment’s section.

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