How to fix Audio services not responding in Windows 10

fix Audio services not responding

How to fix Audio services not responding in Windows 10: So you have been using Windows 10 for quite a while but suddenly one day out of nowhere an error pops up saying “Audio services not responding” and audio is no longer working on your PC. Don’t worry this is totally fixable but let’s first understand why you are getting such an error.

How to fix Audio services not responding in windows 10

This error occurs because the audio driver is outdated and couldn’t function properly or during Windows 10 update the audio driver gets damaged, in any case, let’s see how to fix this issue.

Audio services not responding in Windows 10 Fix:

Method 1: Start Windows Audio services

1.Press Windows key + R then type services.msc and hit Enter to open Windows services list.

services windows

2.Now locate the following services:

Windows Audio 
Windows Audio Endpoint Builder 
Plug and Play

Windows audio and windows audio endpoint

3.Make sure their Startup Type is set to Automatic and the services are Running, either way, restart all of them once again.

restart windows audio services

4.If Startup Type is not Automatic then double click the services and inside property window set them to Automatic.

windows audio services automatic and running

5.Make sure the above services are checked in msconfig.exe

Windows audio and windows audio endpoint msconfig running

6.Restart your computer to apply these changes.

Method 2: Start Windows Audio components

1.Press Windows key + R then type services.msc

services windows

2.Locate Windows Audio service and double click it to open properties.

3.Select Dependencies tab and expand the components listed in “This service depends on the following system components.”

windows audio properties system components

4.Now make sure all the components listed above are Started and Running in the services.msc

remote procedure call and rpc endpoint mapper running

5.Finally, restart the Windows Audio services and Reboot to apply changes.

Method 3: Uninstall Sound drivers

1.Install CCleaner from here.

2.Go to Registry window on the left, then scan for all the problems and let it fix them.

3.Press Windows Key + R then type devmgmt.msc and hit enter to open Device Manager.

devmgmt.msc device manager

4.Expand Sound, video and game controllers and click on the sound device then select Uninstall.

uninstall sound drivers from sound,video and game controllers

5.Now confirm the uninstall by clicking OK.

confirm device uninstall

6.Finally, in the Device Manager window, go to Action and click on Scan for hardware changes.

action scan for hardware changes

7.Restart to apply changes.

Method 4: Restore registry key from Antivirus

1.Open your anti-virus and go to the virus vault.

2.From system tray Right click on Norton Security and select “View Recent History.

norton security view recent history

3.Now select “Quarantine” from the Show drop-down.

select quarantine from show norton

4.Inside Quarantine or virus vault search for the Audio device or services that are quarantined.

5.Look for registry key: HKEY_LOCAL_MACHINE\SYSTEM\CURRENTCONTROL and if the registry key ends in:
AUDIOSRV.DLL
AUDIOENDPOINTBUILDER.DLL

6.Restore them and Restart to apply changes.

7.See if the issue “Audio services not responding” is resolved otherwise repeat steps 1 and 2.

Method 5: Modify Registry key

1.Press Windows Key + R then type regedit and hit enter to open Registry Editor.

Run command regedit

2.Now inside Registry editor navigate to the following key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\AudioEndPointBuilder\Parameters

3.Locate ServicDll and if the value is %SystemRoot%\System32\Audiosrv.dll, this is the cause of the problem.

audioendpointbuilder servicedll parameters registry

4.Replace the above value with this: %SystemRoot%\System32\AudioEndPointBuilder.dll

5.Restart your PC to apply changes.

Method 6: Use Windows troubleshooter

1.Open control panel and in the search box type “troubleshooting.

2.In the search results click on “Troubleshooting” and then select Hardware and Sound.

hardware and shound troubleshooting

3.Now in the next window click on “Playing Audio” inside Sound sub-category.

click on playing audio in troubleshoot problems

4.Finally, click Advanced Options in the Playing Audio window and check “Apply repairs automatically” and click Next.

apply repair automatically in troubleshoot audio problems

5.Troubleshooter will automatically diagnose the issue and ask you if you want to apply the fix or not.

6.Click Apply this fix and Reboot to apply changes.

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If you have followed each and every step according to this guide then you just fixed the issue “Audio services not responding”  but if you still have any queries regarding this post feel free to ask them in the comment section.

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10 Comments

  1. April

    I tried every single step, restarted every single step, yet my “windows audio service” is still unable to start. I tried resetting windows and an error came up that didn’t allow me to. I have no options at this point???

  2. julian

    i tried every step too and it did’t work and i cant factory rest my pc either

  3. Dave C

    Not sure if my issue might be related, but I have an issue with a Win10 Home PC (MeeGo) that boots the Intel SST Audio Device speaker to 37 while the HDMI connected device reboot where ever I last left the audio level. Wondering if there is a solution?

  4. Bill

    I got this problem after a restart and none of the options worked as I was unable even to stop/ restart the Windows audio in services. Turns out I got my problem because I had changed my power plan/ options the day before. It wasn’t until changing it back and restarting that it worked as usual.

  5. Dave

    I also have this problem. All look to be working OK, but no sound with the error “audio service not responding”.

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